As a constant effort towards improving our products and services, SAA-GE welcomes feedback from students. Feel free to fill up the Student Feedback Form available at the SAA-GE Student Reception Counter or alternatively, you may download the feedback form and write to:
Quality Assurance Department : feedback@saage.edu.sg
We will investigate and act-on to resolve the areas of concern either immediately or within 21 working-days, depending on the complexity of the case. If we are unable to solve the complaint amicably, we will refer the matter concerned and affected person/s to the CPE Student Services Centre(SSC).
In the event that a student is unsatisfied with the outcome of the internal grievances resolution process or the matter is still unresolved, we refer the matter concerned and affected person/s to:
CPE Student Services Centre
1 Orchard Road(YMCA Building), #01-01 Singapore 238824 Tel : (65) 6592 2108 Fax : (65) 6337 1584
Email : CPE_contact@cpe.gov.sg
Website : www.cpe.gov.sg
A copy of the CPE Mediation - Arbitration Scheme is downloadable from the CPE website.
Examination Appeal
If students wish to raise any issue with regards to examinations or appeals, they may fill in the feedback form and address it to the Examination Board.
