Here at SAA Global Education, we offer our services and products as opportunities. Just as Singapore moves towards being efficient and productive, SAA Global Education strives to compete on the basis of content, knowledge delivery, innovation, and talent.
We aspire to be a leading accountancy education provider globally, attracting and developing talent for the accountancy profession on an international level. We are aligned with ICPAS’ mission to develop the accountancy profession so as to contribute to building Singapore as a key player in the global economy.
As our slogan says, we strive to offer “Quality Education, Lifetime Opportunities.”
SAA Global Education Service Standards
| Type of Request / Service |
Response Time |
| Queue Waiting Time |
Within 25 minutes |
| Refund Application |
Within 7 working days |
| Certification Letter |
Within 7 working days |
| E-mail Enquiries |
Within 5 working days |
| Acknowledgement to Feedback |
Within 2 working days |
| Dispute Resolution |
Within 21 days |
| Course Transfer / Withdrawal |
Within 4 weeks |
